Unbureaucratic help for consumers in debt - DIAGONAL Group - Payment & receivables management from a single source

Nov 26, 2024 12:24:17 AM | Die optimale Payment-Lösung für Dein Online-Shop:

Unbureaucratic help for consumers in debt - DIAGONAL Group - Payment & receivables management from a single source

Fabit, the digital coach for better money habits, and the Diagonal Group are cooperating.

Diagonal Group and Fabit cooperate

Fabit, the digital coach for better money habits, and the Diagonal Group are cooperating. The aim of the cooperation is to actively support people who have difficulties managing their finances and build healthy money habits. To this end, the Diagonal Group is integrating the independent Fabit app into its customer communication as an additional offering. 

Whoever has problems with money often feels left alone. If a debt collection letter then arrives, it often leads to a feeling of powerlessness for those affected. To counteract this, Diagonal Group offers its customers Fabit, a low-threshold and free service. 

Especially in difficult times like the ones we are currently experiencing, it is important to focus more on your own financial management. Rising energy and living costs are affecting many people in Germany. "It can happen that a bill is forgotten or cannot be paid due to a lack of money. However, it is all the more important to make people aware of offers of help that support them in managing their budget and their finances," explains Holger Kück, Managing Director and Head of Risk & Payment at the Diagonal Group. "By cooperating with Fabit, we are doing exactly that and living up to our responsibility as a company. Our respectful and empathetic approach to our creditors' defaulting customers is perfectly complemented by the cooperation with Fabit."

The independent and free Fabit app helps consumers to get their finances in order. Fabit combines event-driven financial education, active financial support in everyday life and a behavioral science approach to help users achieve their goals in the long term. "Fabit includes a budget book, facilitates budget planning and makes it possible to store debts and creditors, including communication," explains Dr. Ralf-Michael Schmidt, co-founder of Fabit. "In addition, tips and challenges help users to question and optimize their own consumption and financial habits. With our playful, motivating and behavioral science approach, we support our users in reducing costs and debt while maintaining a high quality of life." 

 

In addition to direct everyday help, Fabit and the Diagonal Group also focus on comprehensive knowledge transfer. "When it comes to receivables management, there is still a lot of educational work to be done," says Schmidt. "We are therefore all the more pleased to have found a partner with more than 25 years of experience and knowledge in the Diagonal Group. Together, we will dispel the most common myths surrounding the topic." Kück adds: "We know from our day-to-day work that consumers rarely know how receivables management works. Together with Fabit, we will change this by creating more transparency and explaining important financial knowledge about debt collection in a simple and understandable way."

About Diagonal Inkasso

The owner-managed DIAGONAL Group has been a full-service financial service provider from Buchholz i. d. Nordheide for almost 30 years. The services of the DIAGONAL Group cover the entire receivables management of companies and offer perfectly interlinked processes for fraud prevention, payment and receivables management and debt collection. As a technology leader in the industry, the DIAGONAL Group ensures maximum protection of your payment flows and preservation of liquidity with a great deal of empathy. The DIAGONAL Group is one of the largest independent service providers for successful receivables management and stands for outstanding expertise and delivers tailor-made solutions. 

"We inspire every customer" is both a shared mission statement and an individual aspiration, combined with sustainability, humanity and fairness towards colleagues, customers and our environment.  

About Fabit 

Fabit is an app for optimizing financial habits. It is aimed at people who want to manage their finances better in order to lead a financially healthy and relaxed life in the long term. "Fabit" is derived from the English word "financial habit". Fabit GmbH, the company behind Fabit, was founded in Berlin in 2021 by Dr. Ralf-Michael Schmidt, Robert Heim and Susanne Krehl. 

 

Press contacts

Diagonal Group Holger Kück | hk@diagonal.eu

Fabit Julia Ptock | presse@fabit.app 

 

Written By: triangledesigns